Iringgit99 Privacy Policy

Welcome to the iringgit99 Privacy Policy page. We, the iringgit99 management team, care deeply about the privacy of every user who trusts our platform. This Privacy Policy explains in detail how we collect, use, store, protect, and in certain circumstances, share your personal information when you use the iringgit99 platform, whether through our official website or mobile app.

By registering for or continuing to use iringgit99 services, you are deemed to have read, understood, and agreed to all terms set out in this Privacy Policy. If you do not agree with any part of this policy, we encourage you to discontinue use of the platform and contact our support team for further information.

Iringgit99 is committed to ensuring that all personal information you provide to us is handled responsibly, securely, and in accordance with the highest industry standards. Your trust is our most valuable asset, and we will never abuse the confidence you have placed in us.

Iringgit99 collects various types of personal information depending on the nature of your interaction with our platform. The following are the categories of data we collect:

Information You Provide Directly

• Identity Information: Full name, date of birth, gender, identification card or passport number during the KYC process.
• Contact Information: Registered email address, mobile phone number, and residential address.
• Financial Information: Bank account number, e-wallet details (TNG, Boost, GrabPay), and transaction records for deposits and withdrawals.
• Verification Documents: Copy of identification card, passport, utility bill, or other documents requested during the identity verification process.
• Account Information: Username, password (stored in hashed form), account preferences, and gaming history.

Information Collected Automatically

• Technical Data: IP address, web browser type and version, device operating system, screen resolution, and language settings.
• Usage Data: Pages visited, session duration, games played, bets placed, and general usage patterns.
• Device Data: Unique device identifiers, device model, and network information used when accessing the platform.
• Cookie Data: Information collected through cookies and similar tracking technologies to improve the user experience.

The personal data we collect is used solely for lawful purposes directly related to the provision of iringgit99 services. The following are the primary purposes for which your data is used:

• Account Management: Registering and verifying your account, processing logins, and managing user profiles.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Identity Verification (KYC): Verifying your age and identity to comply with legal requirements and prevent fraud.
• Customer Support: Responding to enquiries, resolving disputes, and providing effective technical support.
• Platform Security: Detecting and preventing fraud, money laundering, multiple account usage, and other unlawful activities.
• Service Improvement: Analysing usage patterns to improve platform features, performance, and the overall user experience.
• Marketing Communications: Sending promotional notifications, bonuses, and special offers — only to users who have given consent to receive such communications.
• Legal Compliance: Fulfilling legal obligations, responding to requests from lawful authorities, and maintaining records required by legislation.

Iringgit99 will not use your data for purposes beyond those stated above without first obtaining your explicit consent. If you do not wish to receive marketing communications, you may withdraw your consent at any time through your account settings.

Iringgit99 fully respects your privacy. We do not sell, rent, or trade your personal data to any third party for their commercial benefit. However, under the following limited circumstances, we may share your data:

Trusted Service Providers

We share necessary data with service providers working on our behalf, including payment processors (DuitNow, FPX, TNG eWallet, Boost, GrabPay), cloud service providers, gaming software providers, and analytics services. All such third parties are bound by strict confidentiality agreements and may only use your data for purposes we have authorised.

Legal Requirements

• When required by law, court order, or directive from an authority with valid jurisdiction.
• To comply with anti-money laundering (AML) reporting requirements and illicit finance regulations.
• For the purposes of investigating financial crime or fraud involving a user's account.

The security of your personal data is iringgit99's highest priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe from unauthorised access, loss, or misuse at all times.

• End-to-End Encryption: All communications between the platform and your device are secured with unbreakable 256-bit SSL/TLS encryption.
• Secure Servers: Your data is stored in licensed data centres equipped with physical protection, biometric access controls, and intrusion detection systems.
• Restricted Access: Only iringgit99 staff with a legitimate work need are permitted to access users' personal data, and all access is logged for audit purposes.
• Periodic Backups: Your data is automatically and regularly backed up to a secure location to prevent data loss due to system failure.
• 24/7 Monitoring: Our security system is monitored around the clock by an experienced IT security team to detect and respond to any threats.

Data Retention Period

Iringgit99 retains your personal data for as long as your account is active or as long as necessary to provide our services. Following account closure, your data will be retained for the period stipulated by applicable law (typically 5 to 7 years) for legal compliance purposes and to resolve any potential claims. Once the retention period expires, your data will be securely deleted or anonymised.

Iringgit99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login session management, security, and language preferences. These cookies cannot be disabled.
• Analytics Cookies: Helping us understand how users interact with the platform for continuous improvement purposes. This data is collected in aggregate form without individual identification.
• Functional Cookies: Remembering your preferences such as language, currency, and display settings to deliver a more personalised experience.
• Marketing Cookies: Used to display relevant promotions and offers based on your interests and activity. You may choose to disable these cookies.

Manage Cookie Settings

You can control and manage cookie settings through your web browser. Most browsers allow you to view, delete, or block cookies. Please note that disabling certain cookies may affect the functionality of some features on the iringgit99 platform. For guidance on managing cookies in popular browsers such as Chrome, Firefox, Safari, and Edge, please refer to the respective browser's help documentation.

Iringgit99 recognises and respects your rights regarding your personal data. As a registered user, you have the following rights, which you may exercise at any time:

• Right to Access: You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 30 business days.
• Right to Rectification: If your data is inaccurate or incomplete, you have the right to request immediate correction through your account settings or via customer support.
• Right to Erasure: You may request the deletion of your personal data, subject to applicable legal retention requirements.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider if required.
• Right to Restrict Processing: Under certain circumstances, you may request that iringgit99 restrict the processing of your data while a dispute is being resolved.

To submit any request related to the above rights, please contact the iringgit99 support team via 24/7 live chat. We will verify your identity before processing any request to ensure your account's security.

Iringgit99 is an entertainment platform exclusively for adults aged 18 and above. We take child protection extremely seriously and do not intentionally collect, store, or process any personal data from individuals under the age of 18.

Iringgit99 implements a strict age verification process during registration, including identity document checks as part of the KYC process, to prevent access by underage individuals. We fully support child protection initiatives within the online entertainment industry.

The iringgit99 platform may contain references or information relating to payment providers and game suppliers that work with us. However, please note that iringgit99's Privacy Policy applies to our platform only.

Third-party service providers such as payment gateways, banking platforms, and e-wallet providers have their own privacy policies. We encourage you to read the privacy policy of any third-party service you use to process payments or access services integrated with the iringgit99 platform.

Iringgit99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. All amendments take effect immediately upon publication of the latest version on this page.

If a material amendment occurs — one that significantly changes how we process your personal data — we will notify you via an in-platform notification or by email to the address registered on your account, at least 14 days before the amendment takes effect.

It is your responsibility to review this Privacy Policy page periodically. The latest update date is always displayed at the top of this page. Continued use of the iringgit99 platform after any amendments are published constitutes your agreement to the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the iringgit99 privacy team is ready to assist you.

• Live Chat 24/7: The fastest way to get help — click the live chat button at the bottom corner of the platform at any time.
• Email: Contact us at [email protected] for written enquiries requiring a detailed response.
• Response Time: We aim to respond to all privacy-related enquiries within 3 business days.

For formal requests relating to your privacy rights, such as data access, correction, or deletion, please include "Data Privacy Request" in the subject line of your message to expedite processing. We may require identity verification before processing the request to safeguard your account.